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Our newsletter says a councillor voted against a motion, but the record says abstained. How do I fix it?

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"Are you going to correct this before the next issue?" the councillor asked. I had written our neighbourhood newsletter's account of a contentious vote, and the headline said he opposed the motion.

In this fictional meeting, the published vote table lists him as abstaining. My notes record him saying he couldn't support the wording without an amendment. I treated that as a vote against it. Nobody on the volunteer editing team checked the table before we emailed the issue.

Another councillor has since quoted our headline in a political post. Our editor thinks we should quietly fix the online version because a prominent correction will make the newsletter look unreliable. The councillor who complained wants an apology and a sentence saying he supported the project's aims. I have his meeting remarks, but they don't seem that clear.

I can see a definite mistake in how I described the recorded vote. I'm less sure that we should replace it with the account he now prefers. The next issue is a week away, and I don't know how many readers will return to the webpage.

How do we correct the specific error promptly, without turning the correction into his statement or guessing why he abstained? Should the emailed readers get a separate correction?

The newsletter, councillors and vote record are fictional.

Discussion

3 community replies

Check the table against the correct motion and meeting, then correct the statement you can settle: "We described the councillor as voting against the motion. The published vote record lists an abstention." Add a brief apology for the error. You don't need to attach an interpretation of his motives for the correction to be meaningful.

Readers of the emailed issue may never see a quiet webpage edit. Send a short correction through the same newsletter channel if the team can do that, and put a visible note on the amended article. The point is to reach people who received the error. It would be unfair to treat your own uncertainty about readership as a reason to leave them uninformed.

His request about the project's aims should be assessed separately. If the meeting remarks support a clear quotation, you could report it with context. If they don't, don't turn his preferred description into the newsletter's conclusion as part of an apology. Correcting your mistake doesn't require accepting every addition the subject would like.

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