Real people. Real opinions.
Browse WAURE
← Advice & Questions
Career / Work · Advice & Questions ·

I now manage my work friend, and I keep rescuing her missed handovers

Career / Work category photographCareer / Work

“Can you cover me just this once?” used to be an easy message to answer. Since I became the production coordinator, it has started arriving every Thursday.

My friend prepares the image files that the catalogue team needs on Friday morning. Twice this month, she sent them after the cutoff. I stayed late to check them so the next team could start on time. She thanked me privately, and the rest of the team saw an on-time handover.

We joined the company together and still eat lunch most days. I became her manager eight weeks ago. She has also been assigned extra product shoots, so I can see a real reason why her afternoons run over. I haven’t worked out whether she needs less work, a different process or a clearer expectation that I won’t always catch the delay.

My own manager asked why I’m spending so much time on file checks. I gave a vague answer because I didn’t want to make my friend look bad before talking to her. Now that silence is starting to feel like a decision.

How would you have the first proper conversation? I want to understand the workload without continuing an arrangement where our friendship determines who gets rescued.

Discussion

3 community replies

I’d start with the two handovers and the extra shoots, then ask her to walk through Thursday’s workload. You don’t yet know whether the plan is feasible. “I’ve been checking the late files so Friday can start, but I can’t make that our weekly arrangement” explains the problem without deciding she’s careless. End the conversation with a specific plan for the next handover and when she should flag a likely delay.

Your manager needs a clearer account of where your time is going. After speaking with her, you could explain that two late handovers needed your checks and describe the plan you agreed. If the extra shoots require a staffing or priority decision beyond your authority, raise that directly. Protecting your friend from any visibility may also hide the workload problem that she needs someone to solve.

I’d book the conversation as a work check-in, rather than bringing it up over your usual lunch. She deserves to know when you’re speaking as her manager and to have space to discuss the assignment seriously. You can acknowledge that the change in roles feels awkward. The goal isn’t to erase the friendship; it’s to stop relying on private favours to run a shared deadline.

Join the discussion

More in Career / Work