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Do we keep a shore excursion when its return time and the ship's clock have not been matched?

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“It gets us back at 3:15. All aboard is four. Plenty of time,” Jan says.

Her friend Elise points at the tour email. The return time is stated in local time; the ship's notice uses ship time. They are planning an independent excursion during a Royal Caribbean cruise from Australia. Neither has yet confirmed how those times line up on their particular port day.

In this timing example, Jan has put down an A$90 deposit. She thinks Elise is making a straightforward afternoon complicated. Elise wants the clocks, return point and transfer back to the ship checked before they commit to the balance.

[Royal Caribbean's guidance for Australian departures](https://www.royalcaribbean.com/aus/en/resources/know-before-you-go) says activities and port arrivals and departures use ship time. It does not establish the local-to-ship conversion or a suitable return margin for this example.

Should they hold the excursion while they get a clear answer, or choose a simpler day ashore? Jan wants an actual plan, and Elise wants “45 minutes” to mean something before they rely on it.

Discussion

2 community replies

They do not yet have a 45-minute margin. They have two times on unconfirmed clocks, plus an unconfirmed return point. Establish the ship's actual instructions for that call and ask the operator to state its return against them before treating the excursion as workable.

Jan's deposit is a real reason to ask promptly about the options, but it does not make the timetable fit. She can check whether changing or cancelling is possible without assuming the deposit must be refunded. The cost already paid and the suitability of the remaining plan are separate questions.

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