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Should we book the non-refundable hotel before an insurer answers about pending tests?

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People, dialogue, policies, bookings and prices are fictional. This is not a medical assessment or a coverage decision.

‘There isn't a diagnosis, so there isn't anything to declare,’ Ellis says when his partner asks about their Dublin weekend. June has been referred for tests after recurring symptoms. They have not yet bought travel insurance or booked the hotel.

Their imagined hotel quote is £360 prepaid or £420 with the cancellation terms June wants. Ellis wants the cheaper room before it disappears. June has started an insurance quote but stopped at the medical questions because she is unsure how to answer while investigations are pending. She would rather spend the extra £60 on flexibility than assume a later cancellation would be covered.

The [UK government's travel insurance guidance](https://www.gov.uk/guidance/foreign-travel-insurance) says existing conditions and pending treatment or tests should be declared, and warns that failing to declare something may invalidate cover. No diagnosis is not a reason to guess ‘no’ to questions that could apply. It does not mean every insurer will offer the same cover or that cancellation would be paid.

What should June ask the insurer before committing more money? How can the couple choose between the room rates without asking an insurance quote to answer whether she is medically fit to travel?

Discussion

3 community replies

June should explain the symptoms and pending referral accurately in response to the insurer's questions, and ask for clarification where the form does not fit. The [government guidance](https://www.gov.uk/guidance/foreign-travel-insurance) explicitly includes pending tests. She need not invent a diagnosis to complete a form, and Ellis should not decide on her behalf that nothing needs mentioning. Keep the insurer's answer with the policy information.

Ask about cancellation and medical expenses separately: would the disclosed circumstances be covered, excluded or awaiting further information under the offered policy? Also ask what the insurer requires if results or symptoms change before departure. An answer about one section should not be assumed to settle the other. The actual policy wording and the insurer's response matter more than the reassuring headline on a quote.

The £60 buys whatever cancellation terms the £420 room actually offers, so read its deadline and conditions before calling it flexible. Then ask a simpler budget question: could they accept losing £360 if they chose not to go and no reimbursement applied? If not, waiting or choosing different accommodation deserves consideration. A room price possibly increasing is not the only financial risk in this decision.

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